Privacy

Effective April 14, 2014

 

Thank you for visiting Class C Solutions Group, a business of MSC Industrial Supply Co.  It is important to us here at Class C Solutions Group that you know how information about you may be utilized. Please take a moment to look over this privacy policy (the "Policy") which we hope will address any questions you may have. We encourage you to contact us any time with questions or feedback.

 

Information covered by this policy

This Policy covers personally identifiable information and other visitor information collected on the https://classc.mscdirect.com web site (the "Site"). It does not cover information collected by Class C Solutions Group through any other means.

 

The Information we collect and how we collect it

Class C Solutions Group may collect the following personally identifiable information from our customers:

Customer name

E-mail address

User ID and password

Billing  address and telephone number

Shipping address and telephone number (if different from billing address)

Job title

Federal Tax ID or SSN (DUNS # if an open account)

Credit card information (optional)

Birth date

Other information needed to provide access to the Site's applications or Class C Solutions Group's provision of products and services to you

When customers purchase products at our Site, we retain information concerning those product purchases. In addition, from time to time, customers or other visitors to our Site may be invited to voluntarily provide personally identifiable or other information and/or participate in one of our voluntary online surveys. (These customers and other visitors are informed of the information we collect and how the information will be used before agreeing to provide this information or participate in these surveys).

Our e-mail communications may include "refer a friend" functionality that allows the recipient to forward the e-mail to a peer. In these cases, the referrer's personal information is not disclosed and only the referral's e-mail address is collected.

 

Cookies and other technology information

A cookie is a small file stored on your computer by a web site to give you a unique ID (each, a "Cookie").  Class C Solutions Group uses cookies to track new visitors to this Site and to recognize customers in order to present more personalized content. Cookies are also used to assist Class C Solutions Group in customizing Site information or in improving the performance or usability of the Site.

IMPORTANT NOTE: If you configure your computer to block or erase Cookies, you will not be able to use all or certain parts or features of this Site.

Class C Solutions Group also contracts with a third party data collection and reporting service ("Third Party Service") to collect and analyze information regarding customers and other Site visitors and their use of the Site. The Third Party Service may store data or use Cookies on Class C Solutions Group's behalf to collect such information. The Third Party Service is contractually prohibited from using information obtained in the course of providing these services to Class C Solutions Group in any manner other than solely for Class C Solutions Group's business purposes.

Our site may also use a technology called "tracking pixels." These may also be referred to as "Action Tags," "Clear GIFs" or "Web Beacons." This technology allows us to understand which pages you visit on our site. These tracking pixels allow us to understand the effectiveness of our advertising and marketing and are used to help us optimize and tailor our site for you and other future website visitors.

 

Setting your cookie preference

You can adjust your computer browser settings so that you are informed when a Cookie is being placed on your browser. You can also set your browser to decline or accept all Cookies. However, you must accept Cookies if you need to access pages on the Site that enable you to review or use your confidential account information. These Cookies are essential for Site administration and security.

Newer browsers provide sophisticated controls for accepting or rejecting Cookies, including the ability to notify you when your browser encounters a cookie at a web site. Refer to your browser or ISP's Help feature to find out more about how to set these controls. Use the links below to find the latest versions of popular browsers:

Internet Explorer

Firefox

Google Chrome

Safari

 

Information use and sharing

The information that Class C Solutions Group collects from the Site is used primarily for improving the Site and to notify our customers of updates to the Site. The collected information is also used to describe Site traffic patterns to vendors who are interested in knowing who is viewing their offerings. Class C Solutions Group may offer you during your registration on this Site, or through future e-mail, the opportunity to receive offers and information about products and services that Class C Solutions Group believes may be of interest to you. If you do not want to receive any of these offerings or information, you may opt out from such receipt at any time by following the "opting out" procedures listed below.

 

Sharing information with third parties

From time to time, Class C Solutions Group provides personally identifiable information, such as customers' or other Site visitors' product purchases and Site browsing patterns, to vendors who are interested in knowing who is viewing their offerings.

Class C Solutions Group occasionally makes personally identifiable information, such as customers' or other Site visitors' names and addresses, available to reputable companies and organizations whose products and services might be of interest to you.

Class C Solutions Group also provides customers' names, addresses and product purchase information to a third party service provider with whom Class C Solutions Group contracts to profile customer purchasing behavior. This information is used to help Class C Solutions Group improve its offerings. This third party service provider also supplies this information to third parties for a fee.

IF YOU CHOOSE NOT TO HAVE US SHARE PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOU WITH THIRD PARTIES FOR ANY OF THE PURPOSES DESCRIBED ABOVE, OR NOT TO RECEIVE COMMERCIAL MESSAGES FROM US, YOU CAN EASILY OPT OUT.

In addition to the transfers of personally identifiable information described above, in the event an Class C Solutions Group business is purchased by a third party, the personally identifiable information possessed or used by that Class C Solutions Group business will be transferred to the purchaser together with all the other assets purchased.

 

Opting out

At Class C Solutions Group, the choice is in the hands of our customers. You may have your personally identifiable information removed from Class C Solutions Group's internal distribution and Class C Solutions Group's future distribution to unaffiliated third parties at any time by simply choosing to OPT OUT. You may also OPT OUT if you do not want to receive e-mail commercial advertisements or promotions from us in the future. In order to OPT OUT for any of these purposes, use any of the methods listed below. When corresponding, customers should also include their Class C Solutions Group account number.

Toll-free Customer Service: 1-866-438-6767

Access to, updating or deletion of collected information

Upon written or e-mail request, Class C Solutions Group will provide to visitors the ability to correct or update their contact information. Customers shall be responsible for keeping their contact information current and accurate and may do so by checking and, if necessary, modifying their profile.

 

Security

Making sure our customers feel secure is a top priority at Class C Solutions Group.  Class C Solutions Group is committed to our customer's needs and is continually working toward setting and improving the security of our Site. https://classc.mscdirect.com currently uses a 128-bit SSL (secure socket layer) for the encryption of transactions on its web site. It encrypts all of your personal information, including credit card number, name, and address. Please remember, however, that you are responsible for maintaining the secrecy of your user IDs and passwords and absolute security on the Internet cannot be guaranteed.

 

Third parties

This Policy covers only information received or collected by Class C Solutions Group via the Site. The Site may contain links to the web sites of third parties. The third party web sites that may be accessed from the Site have separate privacy, data collection, data transfer and e-mail policies. Although Class C Solutions Group. is interested in customer feedback regarding these links, it is not responsible for the privacy practices, security or content of any of them, or for any events that occur as a result of using these links or visiting any of the web sites of third parties.

 

Consent

By your use of this Site, you consent to this Policy. Class C Solutions Group reserves the right to change this Policy at any time. All changes will be posted on this page. Your continued use of the Site will constitute your acceptance of such changes. Check back regularly for updates to this Policy and the latest privacy policy information.